"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"

Managing patient appointments involves using healthcare management software to coordinate schedules for multiple healthcare providers, sending reminders to patients, and rescheduling appointments as needed.

Performing general clerical tasks in a healthcare setting includes data entry, filing, and correspondence, preparing and managing healthcare documents and reports, and assisting with other administrative duties as required.

Handling patient inquiries involves responding to questions via phone, email, or chat, providing information on services, billing, and appointment details, and addressing patient complaints while escalating issues when necessary.

Entering and updating patient information in electronic health record (EHR) systems involves ensuring data privacy and compliance with healthcare regulations, as well as managing historical patient data, including lab results and treatment plans. 

Handles the creation, updating, and maintenance of electronic medical records (EMR).

Verifying and confirming patients' insurance eligibility and benefits involves coordinating with insurance companies to confirm coverage details.

We proactively follow up on missed calls to maintain continuous communication with patients. 

We make reminder and confirmation calls to reduce no-shows and ensure patients attend scheduled appointments. 

We contact patients to inform them of test results, explain any necessary next steps, and schedule follow-up appointments as needed.

We facilitate clear communication with pharmacies, clinics, and patients to clarify requirements, confirm information, and manage administrative tasks like data entry, filing, and correspondence. 

Involve assisting in gathering data for clinical research, helping compile reports, and maintaining research documentation. This role may also include conducting literature reviews and summarizing medical studies. 

Developing and managing online content for healthcare services includes overseeing social media accounts and email marketing campaigns, as well as analyzing marketing data to identify trends and improve outreach.