KLIX
HOME
WHY KLIX
SERVICES
CONTACT US
KLIX
HOME
WHY KLIX
SERVICES
CONTACT US
Más
  • HOME
  • WHY KLIX
  • SERVICES
  • CONTACT US
  • HOME
  • WHY KLIX
  • SERVICES
  • CONTACT US

"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"


Maya Angelou

What We Do

Virtual Medical Assistants Who Do More Than Just Answer Phones

At KLIX, we provide fully trained, HIPAA-compliant virtual medical assistants who integrate directly into your clinic’s daily operations. From patient communication to EMR support, our VAs are here to simplify your workflow and improve your team’s efficiency — without the cost or complexity of in-house staff. 

Virtual Medical Assistants

📞 Phone Call Management

📅 Appointment Scheduling & Confirmations

📅 Appointment Scheduling & Confirmations

Answering and routing calls with empathy and professionalism. 

📅 Appointment Scheduling & Confirmations

📅 Appointment Scheduling & Confirmations

📅 Appointment Scheduling & Confirmations

Keeping your calendar full and your patients informed. 

💻 EMR Documentation & Navigation

📅 Appointment Scheduling & Confirmations

💻 EMR Documentation & Navigation

Trained in eClinicalWorks and Elation, no extra training needed. 

📠 Fax & Email Handling

🔍 Insurance & Prior Authorizations Support

💻 EMR Documentation & Navigation

Receiving, organizing, and following up on clinical communications. 

🗂️ Prior Authorizations Support

🔍 Insurance & Prior Authorizations Support

🔍 Insurance & Prior Authorizations Support

Gathering documentation and following up with insurers.  

🔍 Insurance & Prior Authorizations Support

🔍 Insurance & Prior Authorizations Support

🔍 Insurance & Prior Authorizations Support

Helping collect and verify the info your clinic needs to proceed. 

📋 Refills, Referrals & Lab Coordination

📋 Refills, Referrals & Lab Coordination

📋 Refills, Referrals & Lab Coordination

Understanding when, why, and how — no hand-holding required. 

🗣️ Patient Instructions & Messaging

📋 Refills, Referrals & Lab Coordination

📋 Refills, Referrals & Lab Coordination

Delivering clear instructions and follow-ups in perfect English. 

🧾 Insurance Eligibility Checks

📋 Refills, Referrals & Lab Coordination

🧾 Insurance Eligibility Checks

Verifying patient insurance coverage before appointments. 

EMR Compatibility

We Know ECW & Elation — But We Can Adapt.

Our VAs come fully trained in eClinicalWorks (ECW) and Elation Health.

If your clinic uses a different EMR, no problem — we can still support you! In those cases, your clinic would simply be responsible for the EMR-specific training. We'll take care of the rest, including medical context, terminology, and task execution.


We’re EMR-trained in ECW and Elation — and adaptable to others 

We Know the U.S. Medical System

They Know the System — So You Don’t Waste Time Explaining It.

All KLIX assistants are trained in how healthcare works in the United States. That means they already understand: 


  • What a refill, referral, or lab order involves.


  • What details are needed for documentation and authorizations.


  • How to communicate effectively with patients and providers.


  • How insurance affects procedures, timing, and eligibility.

English Proficiency

Clear communication with staff and patients, every time.

All our assistants hold a minimum C1 level certification in English through the EF SET exam. That means they speak clearly, write accurately, and interact confidently with both staff and patients. 

The KLIX Advantage

No long-term commitment

No onboarding or recruitment fees

Free to change staff anytime

Free to change staff anytime

No onboarding or recruitment fees

Free to change staff anytime

No onboarding or recruitment fees

No onboarding or recruitment fees

No onboarding or recruitment fees

24/7 operation

No cancellations penalties

No onboarding or recruitment fees

Only pay for time worked

No cancellations penalties

No cancellations penalties

No cancellations penalties

No cancellations penalties

No cancellations penalties

Copyright © 2024 KLIX -  All Rights Reserved. 


Email: Info@klix.com.co

Phone: +57 312-623-6666

Con tecnología de

  • HOME
  • WHY KLIX
  • SERVICES
  • CONTACT US

Este sitio web utiliza cookies

Usamos cookies para analizar el tráfico del sitio web y optimizar tu experiencia en el sitio. Al aceptar nuestro uso de cookies, tus datos se agruparán con los datos de todos los demás usuarios.

Aceptar