Maya Angelou
At KLIX, we provide fully trained, HIPAA-compliant virtual medical assistants who integrate directly into your clinic’s daily operations. From patient communication to EMR support, our VAs are here to simplify your workflow and improve your team’s efficiency — without the cost or complexity of in-house staff.
Answering and routing calls with empathy and professionalism.
Keeping your calendar full and your patients informed.
Trained in eClinicalWorks and Elation, no extra training needed.
Receiving, organizing, and following up on clinical communications.
Gathering documentation and following up with insurers.
Helping collect and verify the info your clinic needs to proceed.
Understanding when, why, and how — no hand-holding required.
Delivering clear instructions and follow-ups in perfect English.
Verifying patient insurance coverage before appointments.
Our VAs come fully trained in eClinicalWorks (ECW) and Elation Health.
If your clinic uses a different EMR, no problem — we can still support you! In those cases, your clinic would simply be responsible for the EMR-specific training. We'll take care of the rest, including medical context, terminology, and task execution.
We’re EMR-trained in ECW and Elation — and adaptable to others
All KLIX assistants are trained in how healthcare works in the United States. That means they already understand:
All our assistants hold a minimum C1 level certification in English through the EF SET exam. That means they speak clearly, write accurately, and interact confidently with both staff and patients.
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