"Difficulty is an opportunity to do things right."

Great English, hard working attitude, and a friendly demeanor are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and fast internet access. 

Outsourcing services include everything you might possibly dream of. One of the most important qualities we look for is time management skills so we can ensure your tasks are completed efficiently. KLIX VMA possess excellent communication skills (both verbal and written). Before we undertake our recruitment process we check knowledge of the tools you use most commonly. 

What your outsourced VMA can do is limited only by your imagination and capacity to train. Some agents we’ve placed manage calendars and inboxes, undertake research, customer support & more. Our VMAs are trained to ensure that communication with your customers is timely and professional. Apart from this, if you have any other need, you can tell them and they make sure to get the work done for you.

Yes, we can help you outsource part-time employees for your business. Our minimum is 20 hours per week.

Yes, candidates will be informed of your business’s preferred work hours. Colombians employees are flexible and can work within the time your business requires. (and public holidays too)

We bill out of Colombia and take care of payroll as part of our service at no extra cost.

Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We can require an NDA before onboarding based on your preference. We are fully compliant and certified to ISO 27001.

Whilst it depends on the specific role, most clients are up and running in 7-15 days. 

Yes, we provide regular reports and updates so you can track the work performed by your virtual assistant and evaluate its impact on your practice.